Our staff and volunteers strive to make your stay a little less stressful by providing as many of the comforts of home as possible. Each family is provided a clean room with fresh linens. Almost every evening, generous volunteers from our community prepare a home-cooked meal. There are four fully stocked kitchens in our House, and each floor has a living room, dining area, laundry room, and restrooms.
When we have confirmed a room for you, you will need to check-in before 9pm. Please note that we are on Eastern Standard Time.
For your safety, all doors leading to the outside are locked at all times.
Our front doors are the blue double doors on the left. When you arrive, ring the doorbell on the left-hand side and a Manager will let you in. Once you are checked in you will be free to come and go at any time.
Please have a picture ID with you. It will take about 20 minutes to complete the check-in process.
The Manager will go over all guest guidelines and policies and give you a tour of our House. It is very important that the all people staying in your room are here for check-in.
* Please note this is a slightly abbreviated version. Our complete guest guidelines and policies will be given to you at check-in and the Manager will go over them with you.
For the health of our other guests and their hospitalized children, guests that have had recent exposure to a contagious illness are not allowed to stay at our House.
Families are expected to use the room on a nightly basis. Families needing to travel home and stay overnight will be expected to checkout.
Alcoholic beverages, illegal drugs and weapons are not allowed on House property.
Food and drinks should be kept in the kitchens, dining rooms, or on the patio.
Smoking or the use of tobacco products are prohibited within our House. We have a designated smoking area on our back patio.
Children under 16 must be supervised at ALL times by their parent or guardian.
Families are asked to complete a daily chore, when possible, during their stay to help our House run efficiently.
Visitors are welcome from 9am to 10pm daily. You will need to sign in your visitors at the front desk.
When you donate to Ronald McDonald House Charities of Kentuckiana, you are helping keep families close. No matter the size, you are giving families an incredibly powerful gift. The gift of each other. The gift of home.