Updated on May 7, 2020
We hope that this message finds you and your family safe and healthy.
As we continue to adapt to our new environment in the midst of COVID-19, we have a few updates to share.
- We continue to serve families at Ronald McDonald House. As of today, we are serving six families, providing them with socially-distanced services so they can stay close to their seriously ill child.
- Our onsite volunteer and Ronald McDonald Family Room programs remain suspended and, other than our essential program staff, our staff continues to work from home.
- With guidance from Ronald McDonald House Charities Global office, and following Gov. Beshear’s guidelines, we are working on plans to begin slowly easing these restrictions, in the safest way possible. It is too soon to know the timeline for implementing these changes, but we know that we will take a phased approach, which will include:
- A plan to begin checking new families into Ronald McDonald House after numerous criteria have been met. These criteria include continued strict cleaning/disinfecting protocols, demonstrated reduced COVID-19 cases in our state over a 14-day period, and other protocols. When this is implemented, it will be done deliberately, slowly increasing our occupancy over time, while ensuring social distancing and other important protocols are being followed.
- We are SO looking forward to welcoming back volunteers to the House when it is safe to do so, and we have begun working on our plans for this. As with our plan for new families, we will take a deliberate, measured approach, following RMHC Global and Kentucky’s guidelines and protocols.
- Other than essential, front-line staff members, our staff continues to work from home. All of us working from home look forward to coming back to the House when the time is appropriate. We have begun working on plans for our staff to return to the House, but this will also be a phased process, rather than all staff returning at the same time.
- For each of these segments of our plan to eventually return to normal operations – even if the “new normal” isn’t quite the same as before – we are working through MANY details, while also monitoring new information being released on a daily basis. Again, we do not yet have a timeline for implementing these plans. As we continue to develop our plans and, eventually, determine the timeline for implementing them, we will be sure to keep you informed.
As a final note, we are so grateful for your support during these unprecedented times. It is incredibly heartwarming to know how much our RMHCK community cares about our organization and the families we serve. Please know that this means the world to us.